Services
We provide a range of services to support individuals with intellectual and developmental disabilities and their families, promoting independence, inclusion, and personal growth. Our programs are designed to maximize quality of life, empowering each person to thrive as an individual and as a valued member of the community. With a commitment to culturally and ethnically responsive care, we offer personalized support that enhances individual capacities and respects each person’s unique needs and background. Explore our diverse services to find the resources that best support you and your family.
Adult Foster Care & Shared Living
AFC/Shared Living provides residentially based services in a safe, therapeutic home environment that promotes self-enhancing routines and rhythms of a fulfilling life for each member. Through a multidisciplinary team approach, we ensure comprehensive, individualized care tailored to each person’s needs. Our dedicated staff collaborates with family members, caregivers, and other professionals to support daily living activities, foster independence, and build meaningful connections within the community. With a focus on well-being, we empower each individual to thrive in a setting that respects their personal goals, health, and happiness.
Acquired Brain Injury (ABI)
MCS has been serving the population with Acquired Brain Injury since 2012. Eligible individuals are now being served in the communities of Ludlow, Ware, Agawam, Chicopee, Springfield, and Indian Orchard. The services we offer include Adult Companion and Individual Supports. Adult Companion services provide opportunities for companionship, socialization, shopping, eating out, going to special events, etc.
Agency with Choice/Alternative Day Program
Alternative Day Supports is a service offered by MCS that allows eligible individuals and families to design a customized weekly program of supports within a set budget. Designed to promote flexibility, it empowers participants to choose activities based on their personal goals and interests, including options like volunteering, job exploration, creative expression, fitness, educational pursuits, and community skills. Families benefit from the support of an MCS Case Manager, who guides them in creating and managing their schedules. This program is ideal for those seeking greater flexibility and control over services, with the understanding that they will manage their staff and adhere to budget and accountability requirements.
Applied Behavior Analysis (ABA)
Our ABA services include personalized in-home programs for clients ages 3 and up, hands-on parent training to empower families, and social skills groups that help children develop complex social interactions with peers. Additionally, we offer Early Intervention ABA for children under 3, in partnership with other providers, to ensure positive outcomes from a young age. Each family works closely with a Board Certified Behavior Analyst (BCBA) to create a treatment plan, while direct support professionals provide consistent support. MCS accepts most major insurances for children and adults with Autism—please contact our office for eligibility and coverage details.
Family Support
For more than 40 years, MCS has been an innovator in providing Family Support services and continues to be a statewide leader in delivering these services. We currently serve more than 3000 individuals with intellectual disabilities and Autism throughout western Massachusetts. We consider families to be the experts in caring for their family member with a disability, and we endeavor to work alongside individuals with disabilities and their families to create and ensure a quality of life filled with happiness and opportunity – an enviable life!
Human Rights
The Human Rights Committee at MCS plays a vital role in affirming, promoting, and protecting the human and civil rights of the individuals we serve. As an independent committee appointed in accordance with DDS regulations, it is responsible for reviewing and approving behavior plans, restraint orders, restrictive procedures, and investigations. Additionally, the committee provides guidance to the agency director on policies and procedures to ensure they align with MCS’s commitment to uphold the rights and dignity of every individual in our care.
Individual Supports
Through our Individual Supports program, we offer a range of services designed to enhance daily living skills and community integration. Our staff works with individuals on essential life skills such as money management, grocery and personal shopping, household organization, and accessing important resources like housing assistance and health benefits. Additionally, we provide support for attending medical appointments, engaging in recreational activities, and hiring and managing Personal Care Assistants (PCAs), including assistance with timesheets and paperwork. Each service is structured to empower individuals to lead fulfilling, self-directed lives in their communities.
Residential Services
Our agency began by creating community-based homes for individuals with disabilities. We continue to develop home environments that reflect each person’s preferences and need for support. A dedicated team of staff members provides warmth, sensitivity, and respect to each person. Our goal is to encourage and support each individual who resides in an MCS home to achieve full independence. Our effects center on support services that promote community inclusion, individual choice, and self-reliance.
